Sleep Expert

2 months ago


Ann Arbor, Michigan, United States Mattress Firm Full time
Unlock Your Potential as a Sleep Expert

Are you passionate about helping people achieve their best sleep? Do you have a knack for creating a welcoming and informative shopping experience? We're looking for talented individuals to join our team as Sleep Experts at Mattress Firm.

About the Role

As a Sleep Expert, you'll be the go-to person for customers seeking expert advice on sleep solutions. You'll work closely with our customers to understand their needs and preferences, providing personalized recommendations and ensuring a seamless shopping experience.

Key Responsibilities
  • Provide exceptional customer service, ensuring customers feel valued and supported throughout their shopping journey.
  • Stay up-to-date on the latest sleep trends, products, and technologies to offer expert advice and recommendations.
  • Work collaboratively with colleagues to achieve sales goals and drive business results.
  • Maintain a thorough knowledge of our products and services, including features, benefits, and pricing.
  • Develop and maintain strong relationships with customers, providing ongoing support and ensuring their satisfaction.
What We Offer

At Mattress Firm, we're committed to creating a dynamic work environment that values diversity, inclusion, respect, and integrity. As a Sleep Expert, you'll enjoy:

  • A comprehensive training program to develop your skills and knowledge.
  • A competitive compensation package, including base pay and uncapped commission opportunities.
  • A range of benefits, including medical, dental, and vision plans, as well as 401(k) with employer matching.
  • Opportunities for career growth and advancement within the company.
  • A fun and supportive work environment with a team of like-minded professionals.
Join Our Team

If you're passionate about sleep and customer service, and you're looking for a challenging and rewarding role, we encourage you to apply. We're an equal employment opportunity employer and welcome diverse candidates from all backgrounds.



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