Intake Coordinator

2 days ago


Alma, Michigan, United States Bethany Full time
Intake Coordinator Job Description

Bethany is a leading international Christian nonprofit organization that strengthens and preserves families, supports displaced people, and finds safe, loving families for children in need. We are seeking an experienced Intake Coordinator to join our team in Alma, MI.

Job Summary

The Intake Coordinator will be responsible for coordinating case management services for clients' educational, therapeutic, medical, and placement needs. This role will ensure the intake process is streamlined and clear to all involved, while working closely with team members to meet intake and discharge timelines.

Key Responsibilities
  • Organize and attend arranged intakes for the local site to ensure all staff and clients are apprised of the intake process.
  • Coordinate and facilitate discharges.
  • Conduct case support tasks, such as background checks, address checks, filing, information input, case noting, and coordinate information sharing.
  • Provide transportation for arrivals and intakes, as requested.
  • Meet with direct supervisor to schedule and prioritize work.
  • Effectively track intakes and discharges.
  • Record and maintain accurate and up-to-date client records.
  • Assist in the collection, compilation, and reporting of program outcome data.
  • Attend trainings as requested by supervisor.
Qualifications
  • Bachelor's degree in Human Services or related field of study from an accredited college.
  • Prior work experience in cross-cultural settings.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to be flexible, creative, and compassionate to meet the needs of traumatized adults and children.
  • Exercise a high level of confidentiality.
  • Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office suite.
  • Must be 21 years old with a valid driver's license and at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany.
  • Pass a criminal history screen, including state and local child protection agency registries.
  • Subscription to and integration of the agency Statement of Faith and Mission Statement.

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