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Wealth Management Client Service Associate

2 months ago


Wyomissing, Pennsylvania, United States Bank of America Full time

About the Role

This position is responsible for providing exceptional client service support to Financial Advisors (FAs) at Bank of America. Key responsibilities include:

  • Client Service: Provide top-notch service to clients, educating them on Bank of America's services and offerings.
  • Operational Excellence: Ensure timely, accurate, and complete client materials, and follow up on client and FA requests.
  • Client Advocacy: Assist in ensuring practices align with Bank of America's policies and procedures to support operational excellence, protect clients, and manage risk.
  • Relationship Building: Identify, deepen, and maintain client relationships by emphasizing Bank of America's offerings and promoting incorporation of banking into day-to-day practices.
  • Team Support: Support day-to-day team activities and needs, including covering roles in times of absence or seasonal need increases.

Requirements

  • Education: 2+ years post-high school education and/or 4+ years of professional or relevant internship experience; undergraduate degree a plus.
  • Shift: 1st shift (United States of America).
  • Hours Per Week: 37.5.