Relationship Manager

6 days ago


Florence, Kentucky, United States PNC Full time

Job Overview

We are seeking a skilled Personal Banker to join our team. As a Personal Banker, you will play a crucial role in strengthening customer relationships and identifying opportunities to improve their financial well-being.

Key Responsibilities:

  • Foster strong relationships with customers through proactive sales and service activities, including outbound interactions and lobby engagement.

  • Collaborate with ecosystem partners to grow customers' share of wallet and drive new revenue.

  • Develop and implement strategies to create customer loyalty and increase customer share of wallet.

  • Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively.

  • Manage risk by adhering to all policies and procedures, demonstrating sound judgment within established limits.

About Us

PNC is committed to fostering an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Requirements

To be successful in this role, you should have:

  • An Associate's or equivalent degree, or a comparable combination of education, job-specific certification(s), and experience.

  • At least 3 years of relevant experience in sales and service, preferably in the banking industry.

  • Strong communication and problem-solving skills, as well as the ability to work effectively in a team environment.

  • A keen understanding of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.

  • A willingness to participate in ongoing training and development to stay up-to-date on industry trends and best practices.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.



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