Donation Coordinator

We are seeking a highly skilled and detail-oriented Donation Specialist to join our team at Goodwill Northern New England. As a key member of our donation processing team, you will be responsible for ensuring the efficient and effective processing of donations, providing exceptional customer service, and maintaining a safe and organized work environment.

• Inspect, accept, track, and sort donations to ensure they are properly categorized and stored.
• Provide outstanding customer service to donors, responding to their inquiries and addressing any concerns in a professional and courteous manner.
• Operate power equipment safely and efficiently to organize and store donated goods.
• Categorize and sort merchandise into the correct categories, ensuring quality and value.
• Load and unload materials into containers, helping to prepare donations for processing.
• Process donations throughout the day, maintaining a high level of productivity and efficiency.

• Mathematical and literacy skills to accurately process donations and maintain records.
• Flexible schedule to accommodate varying hours, including evenings, weekends, and holidays.
• Positive and friendly attitude to create a welcoming and supportive work environment.
• Clear background check to ensure a safe and secure work environment.

• Experience or certification in light manufacturing, processing, or warehouse work.
• Thrift or used goods experience, with knowledge of processing and categorization.
• High school diploma or equivalent, with a strong foundation in math and reading skills.

We believe in supporting our employees and providing a fulfilling and supportive work environment. As a Donation Specialist, you will enjoy:

• Medical, vision, and dental benefits.
• Generous PTO plan.
• Paid short- and long-term disability.
• 403(b) retirement plan with employer match.
• 30% employee discount at Goodwill stores in ME, NH, and VT.
• Valuable job training with growth potential.

We also offer life navigation services, including free counseling and telehealth services to support your physical and mental well-being. Join our team and become part of a community that values kindness, respect, and support.