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Shift Leader
1 month ago
At Play Day Cafe, we're seeking a skilled Shift Supervisor to lead our team and deliver exceptional customer experiences. As a key member of our operations team, you'll be responsible for ensuring seamless daily operations, managing inventory and cash handling, and providing top-notch service to our guests.
Key Responsibilities
- Lead and motivate a team of staff members to deliver outstanding service and maintain a fun, energetic environment.
- Oversee daily operations, including safety, cleanliness, and facility appearance, to ensure everything runs smoothly.
- Manage inventory, cash handling, and reconciliation procedures to maintain accuracy and efficiency.
- Provide exceptional customer service by addressing guest inquiries, concerns, and feedback with a friendly and solution-oriented approach.
- Support your team by stepping into various roles as needed to maintain our high standards of service.
Requirements
- At least 3 years of supervisory experience in a service-focused industry.
- Passion for working in a fun, fast-paced environment.
- Leadership, reliability, and a positive attitude are essential.
- Weekend availability is required to maintain our fun, positive atmosphere.
About Us
Play Day Cafe is a family-owned business that values work-life balance and offers reasonable operating hours. We're closed on major holidays, allowing our team members to enjoy quality time with their families. As a leader in family entertainment and recreation, we've been recognized with numerous local awards for the best birthday parties and indoor play space.
