Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive store environment.
About the RoleThis is a full-time opportunity that requires flexibility to work various shifts, including mornings, evenings, and Saturdays. You will be expected to start each shift with an enthusiastic attitude, motivate your colleagues, and provide coaching to ensure KPI goals are met.
Key Responsibilities- Provide excellent customer service, welcoming every person in a friendly way and assisting with product inquiries and purchases
- Drive sales by actively engaging with customers, participating in hand-selling contests, and ensuring the store is well-merchandised
- Maintain a clean and tidy store environment, including receiving and replenishing inventory on the sales floor
To be successful in this role, you will need:
- A strong knowledge of Seagull Book products and Sweet Salt Modest Clothing
- Excellent visual merchandising skills, particularly in clothing and home decor
- Availability to work nights, weekends, and holidays when the store is busy
- Great interpersonal skills, with the ability to work collaboratively as part of a team
- An ability to regularly move around all store areas and be accessible to customers
- A genuine approach to engaging with customers
- The physical ability to stand for long periods, bend, reach, and stretch, as well as lift, carry, and move at least 40 lbs
In return for your hard work and dedication, we offer:
- Competitive pay and amazing discounts on clothes, accessories, books, and home decor
- Flexible schedules to allow you to have a life outside of work
- Monthly sales incentives for qualifying stores (yes, free products, including clothes)
- A fun, creative, and collaborative work environment
- Closed on Sundays for your well-deserved rest
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability, or any other basis protected under applicable law.
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