Retail Customer Service Specialist

5 days ago


Evans, Georgia, United States Walmart Full time

**Job Summary:**

We are looking for a highly motivated and customer-focused individual to join our team as a Front End Service Team Associate. This role involves providing exceptional service to customers, processing returns and refunds, and handling financial transactions.

 

In this position, you will be the face of Walmart, greeting and thanking customers, answering their questions, and resolving any issues they may have. You will also be responsible for maintaining a clean and organized store environment, ensuring that all products are properly stocked and displayed.

 

This is an excellent opportunity for individuals who enjoy working with people, are passionate about delivering great customer experiences, and are comfortable working in a fast-paced retail environment.

 

**Key Responsibilities:

  • Provide exceptional customer service, addressing customer inquiries and resolving issues promptly and professionally.
  • Process returns and refunds, handling cash and credit transactions accurately and efficiently.
  • Maintain a clean and organized store environment, ensuring that all products are properly stocked and displayed.
  • Work collaboratively with colleagues to achieve sales goals and meet customer needs.

 

**Estimated Salary Range:** $15-$22 per hour, depending on location and experience.

 

**Benefits and Perks:

  • A competitive salary range, annual or quarterly performance incentives, and premiums paid in specific circumstances.
  • A comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Live Better U, a Walmart-paid education benefit program, offering tuition, books, and fees for associates pursuing higher education.


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