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Banquet Server

2 months ago

Schofield Barracks, Hawaii, United States 604 Hospitality Group Full time
Restaurant Busser Job Summary

A Restaurant Busser plays a vital role in ensuring a seamless dining experience for our guests. As a key member of our front-of-house team, you will be responsible for setting, clearing, and resetting dining areas, maintaining a clean and sanitary environment, and assisting servers in efficiently servicing their tables.

Responsibilities:
  • Adhere to company policies and procedures as outlined in the Employee Handbook and Bus Person Training Manual.
  • Maintain a positive attendance record by reporting to work on time and following company time off and illness procedures.
  • Follow all sanitation and safety standards to ensure a clean and safe dining environment.
  • Meet uniform, appearance, and grooming standards as specified in the Employee Handbook and Bus Person Training Manual.
  • Provide exceptional guest service by following our guest service philosophy and maintaining a customer complaint ratio of less than 1 per 100 customers served.
  • Understand and utilize the company table numbering system to efficiently manage table assignments.
  • Greets guests and serves water and bread to the table within 3 minutes of guests being seated.
  • Perform side-work correctly as specified in the Bus Person Training Manual.
  • Follow end-of-shift checkout procedures with 100% accuracy.
  • Maintain a good team environment by assisting other team members with their station duties and side-work when needed.
Qualifications:
  • Must be at least 16 years old.
  • Must be able to read and communicate in English clearly and effectively.
  • Must be able to lift up to 50 pounds repeatedly throughout the shift.
  • Must demonstrate enthusiasm and commitment to guest satisfaction.
  • Must be able to stand and exert fast-paced mobility for periods of up to four hours in length.
  • Must possess the manual ability to handle/serve food.
  • Must have a valid health card or equivalent.