Multilingual Customer Support Associate

1 week ago


Chula Vista, California, United States Globe Life - Ramirez Organization Full time

**Job Overview:**

Globe Life - Ramirez Organization seeks a highly skilled Multilingual Customer Support Associate to provide exceptional service to our diverse membership.

We offer a competitive $40,000 - $60,000 per year salary and a comprehensive benefits package, including ongoing training and development opportunities.

The ideal candidate will possess fluency in both English and Spanish, with excellent communication skills and a customer-focused mindset. Previous experience in a customer service role is preferred.

**Key Responsibilities:

  • Respond to member inquiries via phone, email, and chat in a timely and professional manner.
  • Assist members in understanding and maximizing the benefits and services offered by Globe Life - Ramirez Organization.
  • Resolve member concerns and issues with empathy and efficiency, striving for first-call resolution.
  • Maintain accurate records of interactions and follow-up on member requests as needed.

**Benefits:**

  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The chance to make a meaningful impact on the lives of our members.


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