Quality Assurance Specialist
4 weeks ago
We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at Food Lion. As a Quality Assurance Specialist, you will play a critical role in maintaining the highest standards of quality and safety in our stores.
Key Responsibilities- Maintain a clean and safe shopping environment by adhering to company standards and guidelines.
- Minimize shrink through proper utilization of standard practices and procedures.
- Provide excellent customer service by being courteous, helpful, and responsive to customer needs.
- Perform daily cleaning and maintenance tasks, including sweeping and cleaning floors, cleaning and organizing the store mop room, and maintaining a complete understanding of and adherence to company guidelines, policies, and standard practices.
- Identify and report any unsafe conditions that could cause associate or customer accidents.
- Ensure compliance with local, state, and federal regulations.
- High school graduate or equivalent preferred.
- Excellent interpersonal, organizational, communication, and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to use technical information to solve problems.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
The Quality Assurance Specialist will work in a fast-paced retail environment, with frequent walking and standing. The position requires the ability to lift up to 50 pounds, bend, and reach. The employee must be able to work in extreme hot and cold temperatures for up to 20 minutes at a time.
Food Lion is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.
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