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Enterprise IT Service Management Expert

2 months ago

Tyndall Air Force Base, United States SAIC Full time

About the Role

SAIC is seeking highly skilled IT professionals to support the North American Aerospace Defense Command (NORAD)/United States Northern Command (USNORTHCOM) Information Technology (IT) Enterprise Services contract.

Key Responsibilities

  • Provide enterprise IT Service Management (ITSM) to the J6 in a consistent, reliable, and cost-effective manner in support of the N&NC mission.
  • Support the modernization and delivery of secure and resilient network communications.
  • Collaborate with the J6 to identify and implement IT solutions that meet the needs of the organization.
  • Develop and maintain IT service management processes and procedures.
  • Ensure compliance with relevant IT standards and regulations.

Required Skills

  • Computer Application and Software Development
  • Database Management
  • Cyber Security
  • Risk Management Framework
  • Technical Analysis (Systems)
  • Systems Design, Engineering, Integration and Testing
  • Communications Planning, Engineering and Operations
  • Military and Commercial
  • Network Management and Planning
  • LAN and WAN
  • User Equipment and Satellite Services
  • Information Systems Operation and Management
  • Training
  • Configuration/Change Management
  • Service Level Management

Working Environment

Primary work will be onsite in Colorado Springs at USNORTHCOM Headquarters (HQ). Additional locations outside of Colorado Springs may be considered.

Clearance Requirement

Active Secret Clearance up to TS/SCI is required.