Front Office Team Lead
6 days ago
If you are a highly motivated and organized individual looking for a challenging role, we encourage you to apply for our Front Office Team Lead position at Peak Dental Services in Colorado Springs, CO. This is a full-time position with a competitive salary of $**28/hour**.
About the Role:The successful candidate will have at least 2 years of leadership management experience, preferably in the dental industry. As a Front Office Team Lead, you will be responsible for managing office operations, supervising staff, and ensuring exceptional patient care.
Main Responsibilities:- Serve as the point person for office manager duties, including hitting office budget, production goals, hiring and staffing goals, overall office performance
- Answer calls, schedule patients, collect payments, verify insurance, check patients in/out, post payments, and deliver a distinctive patient experience
- Schedule and conduct daily morning huddles and additional staff meetings as necessary
- Organize the office layout and order supplies
- Maintain the office condition and arrange necessary repairs
- Organize office operations and procedures
- Provide general support to Dentists and staff
- Assist in the onboarding process for new hires
- Address employee queries regarding office management issues (e.g. annual reviews, performance issues, training, etc)
- Plan in-house or off-site activities, like parties, celebrations, conferences, and lunch and learns
- 2 years of leadership management experience with ideally five or more years in the dental industry
- Dental Office Management is required
- Ability to work two Saturdays per month
- Dental Insurance and Billing experience
- Denticon experience is a plus but is not required, and training is provided
- Strong written and verbal communication skills
- Dental Terminology
- High school or equivalent
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