Front Office Team Lead

6 days ago


Fountain, Colorado, United States Peak Dental Services Full time

If you are a highly motivated and organized individual looking for a challenging role, we encourage you to apply for our Front Office Team Lead position at Peak Dental Services in Colorado Springs, CO. This is a full-time position with a competitive salary of $**28/hour**.

About the Role:

The successful candidate will have at least 2 years of leadership management experience, preferably in the dental industry. As a Front Office Team Lead, you will be responsible for managing office operations, supervising staff, and ensuring exceptional patient care.

Main Responsibilities:
  • Serve as the point person for office manager duties, including hitting office budget, production goals, hiring and staffing goals, overall office performance
  • Answer calls, schedule patients, collect payments, verify insurance, check patients in/out, post payments, and deliver a distinctive patient experience
  • Schedule and conduct daily morning huddles and additional staff meetings as necessary
  • Organize the office layout and order supplies
  • Maintain the office condition and arrange necessary repairs
  • Organize office operations and procedures
  • Provide general support to Dentists and staff
  • Assist in the onboarding process for new hires
  • Address employee queries regarding office management issues (e.g. annual reviews, performance issues, training, etc)
  • Plan in-house or off-site activities, like parties, celebrations, conferences, and lunch and learns
Required Qualifications:
  • 2 years of leadership management experience with ideally five or more years in the dental industry
  • Dental Office Management is required
  • Ability to work two Saturdays per month
  • Dental Insurance and Billing experience
  • Denticon experience is a plus but is not required, and training is provided
  • Strong written and verbal communication skills
  • Dental Terminology
  • High school or equivalent


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