Retail Sales and Support Specialist
3 weeks ago
Key responsibilities include:
- Facilitating coordination among various internal departments to guarantee customer satisfaction.
- Managing overall customer contentment at the store level for designated accounts.
- Resolving product or service issues by identifying the customer's complaint, pinpointing the problem's cause, delegating and detailing the issue(s) to the relevant department for resolution, hastening the correction or adjustment, and conducting follow-ups to ensure resolution.
Required Skills and Qualifications
The ideal candidate will possess a college degree and 2-4 years of experience in business. A valid clean driver's license is also required. Fluent English skills are essential, and bi-lingual Spanish/English proficiency is desired. Ability to effectively present information to customers, clients, and employees is crucial.
Estimated Salary
The estimated salary for this position is $60,000 to $62,000 per year, based on experience, plus 5% bonus potential.
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