Optometrist Assistant

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist to join our team at Visionworks of America. As a Receptionist, you will be the first point of contact for our patients and will be responsible for providing exceptional customer service, scheduling appointments, and maintaining accurate patient records.

Key Responsibilities:

• Provide exceptional customer service to patients, answering their questions and addressing their concerns in a professional and courteous manner.
• Schedule appointments and manage patient flow to ensure a smooth and efficient experience.
• Maintain accurate and up-to-date patient records, including demographic information, medical history, and treatment plans.
• Process payments and handle billing and insurance-related tasks.
• Assist with preliminary testing and data collection as directed by the Optometrist.
• Perform other administrative tasks as needed to support the smooth operation of the office.

Requirements:

• One year of experience in a medical or optical setting, preferably in a reception or administrative role.
• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Strong organizational and communication skills, with the ability to work effectively in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive patient information.
• Basic computer skills and proficiency in software applications, including electronic medical records.

Working Conditions:

The Receptionist will work in a fast-paced office environment, with frequent interruptions and deadlines. The ability to work under stress and maintain a professional demeanor is essential. The position requires standing, walking, and reaching, with occasional lifting of up to 20 pounds.

Benefits:

Visionworks of America offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.