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Primary Nurse Case Manager

2 months ago


Houston, Texas, United States Health Care Service Corporation Full time

**Job Summary**

This position is responsible for performing all functions of Utilization Management (UM), Case Management (CM), and Disease Management (DM) and is a single source of contact for members, healthcare personnel, and all other entities involved in managing care.

The Primary Nurse Case Manager performs concurrent review, discharge planning, and care coordination; identifies alternate treatment programs; consults with physicians, providers, members, and other resources to evaluate options and services required to meet an individual's health needs; promotes quality and cost-effective outcomes; and serves as liaison to physicians and members.

**Key Responsibilities:**

  • Perform concurrent review, discharge planning, and care coordination
  • Identify alternate treatment programs
  • Consult with physicians, providers, members, and other resources
  • Promote quality and cost-effective outcomes
  • Serve as liaison to physicians and members

**Requirements:**

  • Registered Nurse (RN) with current, valid, unrestricted license in the state of operations
  • 2 years of clinical practice experience of direct clinical care to the customer
  • 1 year of experience in Condition Management or Case Management in a health insurance, managed care, physician office, or hospital setting
  • PC proficiency to include Word, Excel, Lotus Notes, and database experience
  • Clear and concise verbal and written communication skills
  • Knowledge of UM/CM/DM activities and standardized criteria set
  • Familiarity of ancillary services including HHC, SNF, Hospice, etc

**Preferred Requirements:**

  • Experience in managing complex or catastrophic health cases
  • Specialty clinical experience in intensive care medicine, orthopedic, NICU/pediatric, oncology, diabetic member management, obstetric (low to high risk maternity management)
  • Working toward or completion of CCM/CCP/CDE certification or Advanced degree
  • Knowledge of Milliman Guidelines or similar clinical guidelines
  • Knowledge of medical management policies and procedures

**Note:** This position is 100% UM and is a work-from-home role in Texas. You must live in Texas for this position.