Veterinary Hospital Team Assistant
3 weeks ago
We are seeking a skilled and dedicated Client Service Coordinator to join our team at Banfield Pet Hospitals. As a vital member of our hospital staff, you will be responsible for delivering outstanding client service, managing the flow of clients and pets, and supporting the productivity of our veterinary medical team.
The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment. If you are passionate about providing exceptional customer service and have experience working in a veterinary setting, we encourage you to apply.
About the Role:
• Deliver exceptional client service, answering phone calls, responding to emails, and addressing client concerns
• Manage the flow of clients and pets through the hospital, ensuring timely check-in and check-out processes
• Assist with scheduling appointments, sending reminders, and preparing client paperwork
• Maintain accurate records, including client information, pet health history, and treatment plans
• Collaborate with veterinarians, veterinary technicians, and other support staff to ensure seamless care delivery
• Participate in continuous learning and professional development to stay up-to-date on industry best practices and new technologies
What We Offer:
• Competitive salary: $50,000 - $70,000 per year (dependent on location and experience)
• Opportunities for career growth and advancement within the company
• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities and continuing education assistance
• A dynamic and supportive work environment that encourages teamwork and collaboration
Requirements:
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• One year of related experience in a veterinary setting or customer service role
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment and prioritize tasks efficiently
• Basic computer skills and proficiency in Microsoft Office applications
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