Senior Site Reliability Engineer

6 days ago


New York, New York, United States Podium Full time
About Podium

Podium is a leading provider of review management, communication, marketing, and payments solutions for local businesses. Our mission is to help local businesses win by providing innovative technology that drives growth and success.

The Role

We are seeking a Senior Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will play a critical role in ensuring the stability, scalability, and sustainability of our systems. You will work closely with our product engineering teams to identify and address potential areas of improvement, and collaborate with our SRE guild to build a world-class platform for our products to run on.

Responsibilities
  • Work with a range of technologies, including Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab, and GitLab CI.
  • Engage with our engineering community to identify potential areas of improvement or pain points and make our systems safer and more pleasant to use.
  • Participate in an on-call rotation for the services the team owns, triaging and addressing production as well as development issues.
  • Work cross-functionally with different teams to ensure that there is no downtime for our products.
  • Mentor junior engineers on the team.
Requirements
  • Bachelor's degree in a technical field or relevant work experience.
  • 4+ years of experience working alongside a production system in either a software engineer or systems engineer type role.
  • 3+ years of deploying, operating, and debugging server software on Linux.
  • Curiosity and the desire to learn.
  • Ability to take a rotating on-call shift.
Preferred Qualifications
  • Experience with distributed systems and microservices.
  • Practical knowledge of system design.
  • Cloud computing, such as AWS, GCP, or Azure.
  • SOC2, HIPAA, PCI, or other regulatory or compliance standards.
  • Building and maintaining a CI/CD pipeline.
  • Heavy infrastructure experience.


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