Customer Service Representative

3 weeks ago


Stephens City, Virginia, United States The GIANT Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, including restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Physical ability to stand for long periods, lift up to 50 pounds, and perform other tasks as needed.
What We Offer
  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.


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