Guitar Instrument Specialist

3 weeks ago


Port Allen, United States Guitar Center Full time
About Guitar Center

Guitar Center embodies the world of creativity and music, encouraging staff to find their individual sound. Our mission is to develop lifelong musicians and make a positive impact by enabling musicians to experience the joy of creating music. We strive for inclusive environments that put customers first, fulfilling our mission.

As a Repair Technician (Guitar) at Guitar Center, you will provide exceptional maintenance and repair services on customer-owned instruments and assist in maintaining store inventory. You will build and increase business through excellent customer experience and quality work.

Key Qualities:

  • Customer Focus: Understands customer service principles and provides an excellent customer experience. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
  • Initiative: Identifies opportunities and issues, follows through on work activities, and takes positive action without being requested. Develops knowledge and skills, including product, store operations, sales, and leadership.
  • Selling: Works through GC certification program to gain a base understanding of products and sales techniques.
  • Training: Effectively trains learners and communicates information and techniques so they are retained.

You will interact with customers, ensure a positive experience, service customer-owned instruments with high craftsmanship, maintain store-owned gear, complete warranty repair work, and perform additional duties as assigned.

Why Choose Guitar Center?

We offer robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. For employees who are musicians, we offer the unique opportunity of gig leave, allowing time off to share your music with the world and return to your job after your tour.

Requirements:

  • Skilled understanding of repairing Guitars.

Preferred Qualifications:

  • Foundational product knowledge on Guitar Center products.

Benefits and Perks:

  • Estimated salary range: $45,000 - $65,000 per year.
  • Medical, Dental, Vision insurance.
  • 401K plan with company match.
  • Mental health support.
  • Paid sick/holiday/vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
  • Gig leave for musicians.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.



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