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Front Desk Associate
1 month ago
Job Summary: As a key member of the H&R Block team, the Front Desk Associate plays a vital role in providing exceptional client services. Key responsibilities include:
- Welcoming clients and answering phone calls in a personalized and friendly manner
- Matching clients with the most suitable tax professional for their needs
- Scheduling appointments according to client preferences
- Ensuring a smooth client experience from initial contact to completion
Requirements: To excel in this role, you must possess excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment.
About H&R Block: As a leader in the tax preparation industry, H&R Block is dedicated to providing top-notch services to individuals and businesses alike.