Customer Service and Sales Specialist

7 days ago


Cypress, Texas, United States Erlynne Rivera-Nansteel-Farmers Insurance Agency Full time

Job Responsibilities

Our ideal candidate will have excellent communication skills, both oral and written, and be proficient in multiple tasks. You will also have a strong understanding of underwriting, rating, and compliance requirements, as well as knowledge of new products.

Your responsibilities will include:

  • Process customer policy change requests.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Taking premium payments from customers.
  • Verifying phone numbers, addresses, and email addresses with each customer contact.
  • Updating customer information.
  • Answering incoming phone calls on the first ring.


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