Manufacturing Integration Specialist
6 days ago
Industrial Equipment Software (IES) is seeking a skilled Manufacturing Integration Technician to join our team in the Midwest territory. As a key member of our team, you will play a crucial role in delivering powerful software and hardware solutions that monitor and optimize CNC machine tool performance for leading manufacturers.
Key Responsibilities- Build strong customer relationships by providing exceptional customer service and demonstrating technical expertise in our solutions
- Develop technical proficiency with all XMC machine analytics software products and machine tool optimization products from Caron Engineering
- Schedule and prepare for upcoming product installations
- Install, configure, test, and troubleshoot XMC software solutions and Caron Engineering machine optimization products
- Collaborate with team members, internal departments, and external vendors to resolve installation and support issues
- Train customers on the use of our products and solutions
- Document project information and complete reports as required for work records
- Purchase and maintain inventory of products and software
- Ensure compliance with IES and customer site safety standards
- 2-year degree in manufacturing engineering or equivalent work experience in manufacturing environments
- CNC machine operation, service, or CNC programming experience preferred
- Basic mechanical and electrical troubleshooting and repair experience
- Proficient with diagnostic tools and hand/power tools
- Solid knowledge of Microsoft Windows, PC networking, and installation of PC software and hardware
- Proficient with MS Office apps; basic database or scripting/programming skills a plus
- Excellent verbal and written communication skills
- Self-directed and able to work independently with effective planning and organizational skills
- Willing and able to travel 50%-60% of the time
- Manual and visual dexterity to assemble small parts and products
- Ability to lift a 70-pound travel kit into and out of an automobile trunk
- Extended periods of standing
- Competitive Compensation
- Comprehensive Health Benefits Package
- Company-Paid Life Insurance
- Company-Paid Short Term Disability and Long Term Disability
- 401(k) with Company Matching Program
- Personal Financial Adviser
- Paid Time Off with Paid Holidays
- Laptop and Cell Phone
- Training Program(s)
- Valid driver's license in state of primary residence required
IES is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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