Position Overview: We are in search of a dedicated, personable, and detail-oriented individual who excels in collaborative environments and possesses experience in a healthcare administrative role.

Key Responsibilities:

• Welcome individuals entering the facility, addressing inquiries, providing directions, and notifying staff of visitors.
• Oversee client sign-in documentation.
• Act as the representative of the organization, delivering courteous service to all visitors and callers.
• Maintain the reception area, ensuring it is tidy and organized.
• Assist with filing and data entry tasks as needed.
• Schedule patient appointments as required.
• Support clinical personnel with administrative tasks.
• Manage correspondence and supply inventory.
• Ensure the clinic operates efficiently while upholding a professional atmosphere.
• Facilitate new patient referrals.
• Collaborate with and assist the administrative team across various locations, demonstrating proficiency with technology.
• This is a part-time role, requiring 20-25 hours per week, Monday through Thursday, with some evening shifts until 7 p.m.

Preferred Qualifications:

• Exceptional customer service skills for interacting with patients, visitors, staff, and external clients.
• Ability to maintain professionalism and confidentiality at all times.
• Familiarity with medical terminology is advantageous but not mandatory.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).

Why Choose IICA:

• Collaborative team environment.
• Opportunities for mentorship.
• Onsite guidance and support.
• Potential for career growth.
• Annual evaluations of professional objectives and compensation.
• Pathways for advancement.

Employee Benefits:

• Flexible work schedule.
• No weekend shifts.
• Paid holidays.
• Sick leave.
• 401K retirement plan with a 4% employer match.
• Annual Crisis Prevention Intervention (CPI) certification.
• Complimentary therapy services for immediate family members.

About IICA Speech:

IICA Speech, established in 2004 by Amy Haught, specializes in speech therapy, occupational therapy, and feeding therapy. With a foundation in the South Bay, we currently operate clinics in multiple locations. Our clinical team comprises 17 professionals, supported by a dedicated administrative staff of 10.

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