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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Manager to lead our store in the Naples Outlet Collection, in Naples, FL.
About San Antonio Shoe Inc
San Antonio Shoe Inc, a reputable American manufacturer of high-quality comfort footwear, has been in business for over 40 years. Our company is committed to providing exceptional customer service, cleanliness, and a caring environment for our customers.
Job Responsibilities
- Execute day-to-day store operations by applying our company philosophy and standards of customer service, cleanliness, and caring.
- Provide exceptional customer satisfaction in all areas of sales and service.
- Direct and manage employees to promote a positive team spirit and motivate employees to reach goals.
- Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy.
- Set expectations and communicate regularly with employees.
- Conduct regular store meetings to discuss goals, progress, and challenges.
- Evaluate employee performance through written and verbal feedback.
- Hold employees accountable for their duties, training, and development.
- Responsible for store operational and maintenance requirements.
- Accountable for all inventories, finances, and other assets within the store.
- Ensure policies and procedures are communicated and followed.
- Work with the District Manager to set goals and administer a plan to increase store volume.
- Maintain and suggest adjustments to inventory levels to meet customer demand.
- Responsible for implementing Grass Roots marketing programs to promote the store within its market.
- Interview and hire sales associates with the help of the District Manager and/or Human Resources representatives.
- Maintain a positive attitude in all dealings with employees, customers, and visitors.
- Exercise confidentiality in all matters related to the store and company.
Job Qualifications
- Exceptional written, verbal, and interpersonal communication skills.
- Organized and able to handle the pressure of deadlines professionally.
- Skilled at identifying and resolving problems in a timely manner.
- Able to work independently with timely follow-through.
- Passion, integrity, and energy to achieve greatness for San Antonio Shoe Inc and the team.
- Self-starter who desires to take initiative.
- Respectful and caring towards coworkers.
- Accountable for actions and decisions.
- Excellent attendance and punctuality.
- Team player who can work well with others.
- Promote a positive team spirit and motivate employees to reach goals.
- Must obtain a valid driver's license.
Physical Requirements
- Able to lift 50 pounds, sometimes with assistance.
- Standing for long periods, frequent bending to tie and fit shoes, climbing, and moving.
- Required to have close visual acuity to perform activities such as viewing a computer, visual inspection, and preparing and analyzing projects.
- Able to frequently communicate with customers and coworkers.
- Some travel is expected, so must be able to travel when needed.
- Able to operate a vehicle.
Education & Experience Requirements
- Some college education is preferred.
- 1-2 years' experience in retail management.
- Experience in handling intricate employee relations is a plus.
Work Schedule
- Able to work day and night hours, including weekends.
- Work 40 hours a week or more as business needs dictate.