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Senior Housekeeping Supervisor

2 months ago

Sneads Ferry, North Carolina, United States Vacasa Full time
About Vacasa

Vacasa began with a single property and a vision: to connect homeowners with renters through innovative technology and dedicated local teams. Now, we stand as the leading full-service vacation rental provider in North America, thanks to the commitment of our exceptional staff. Our local operations teams are crucial to the success of vacation rentals, making up the majority of our workforce. They play a vital role in creating unforgettable experiences for our guests by ensuring a flawless stay.

Position Overview

We are seeking a dedicated individual to take on the role of Senior Housekeeping Supervisor. This position requires a diligent individual who exemplifies our core values while ensuring the highest standards of cleanliness in our properties. The selected candidate will oversee a small team of housekeepers and collaborate closely with the local management team.

Although this role is classified as part-time, there may be opportunities for full-time employment depending on individual capabilities and the company's expansion. Weekly hours will fluctuate based on seasonal business demands.

Compensation Package
  • $18 per hour, with actual pay varying based on the candidate's skills, experience, education, and location.
  • Further details on benefits and company perks are provided below.
Key Responsibilities
  • Maintain and professionally clean Vacasa properties in accordance with established company standards.
    • Perform tasks such as sweeping, vacuuming, mopping, dusting, and washing surfaces.
    • Rearrange portable furniture to ensure thorough cleaning.
    • Assist with laundry duties as required.
  • Create a welcoming atmosphere for guests and homeowners by ensuring properties are clean and well-maintained.
  • Assist in scheduling, ticket distribution, and supply organization as directed by management.
  • Provide input on performance evaluations, address issues, and implement disciplinary measures with guidance from management and Human Resources.
  • Identify and document any property damages, creating maintenance requests as necessary.
  • Manage, mentor, and train a small team of housekeepers.
  • Ensure housekeeping staff adheres to assignments and provide guidance on work methods and routines.
  • Conduct inspections of completed cleans by housekeepers and perform touch-up cleans as needed.
  • Foster open and collaborative relationships with team members and management.
    • Maintain regular communication with the local management team and team members.
    • Be available to assist colleagues and management when required.
  • Provide coverage for management and Co-Lead Housekeeper(s) as necessary.
  • Collect and dispose of trash and debris.
  • Meet and uphold required housekeeping metrics.
  • Attend all mandatory individual and team meetings.
  • Replenish consumable items such as soaps and paper products.
  • Maintain hot tubs as needed; training will be provided.
  • Other duties as assigned, as each day presents unique challenges.
Required Skills
  • Reliable transportation.
  • Smartphone and personal email account.
  • Ability to drive in various weather conditions.
  • Availability to work flexible hours, including early mornings and evenings, seven days a week.
  • Ability to thrive under pressure in a fast-paced environment.
  • Lead by example while embodying company values.
  • Highly responsive and dependable.
  • Strong attention to detail.
  • Prior experience in housekeeping is preferred, though training on Vacasa standards will be provided.
  • Physical ability to stand, sit, and walk for extended periods.
    • Ability to reach overhead and below waist level.
    • Ability to push, pull, and lift up to 20 pounds.
    • Ability to bend, stoop, squat, kneel, and twist.
  • Adhere to all company policies and procedures.
  • Comfortable using computers and smart devices.
    • Access to the internet and ability to check email daily.
Benefits Offered
  • Comprehensive health, dental, and vision insurance with a 100% coverage option.
  • Employer-sponsored and voluntary supplemental benefits.
  • 401K retirement savings plan with immediate 100% company match on the first 6% contributed.
  • Flexible spending accounts for health and dependent care.
  • Paid vacation and sick leave.
  • Paid holidays.
  • Paid parental leave after one year of service.
  • Employee assistance program.
  • Opportunities for career advancement.
  • Employee discounts.
  • All necessary equipment provided for success.
  • A supportive and positive workplace culture.
  • For a complete overview of our benefits, please visit our careers page.
Vacasa is an equal opportunity employer dedicated to promoting a diverse and inclusive workplace. We do not discriminate against applicants based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other protected classes. Veterans are encouraged to apply.

Vacasa is committed to maintaining a safe and productive work environment. The possession, use, or being under the influence of alcohol or illegal drugs in the workplace is strictly prohibited.

Employment offers for this role are contingent upon the successful completion of a background check.