Bakery Associate Team Leader

7 days ago

Philadelphia, Pennsylvania, United States Whole Foods Market – Philly Center City Full time
About the Role

As a key member of our team, you will be responsible for assisting the Team Leader in all aspects of daily operations at Whole Foods Market – Philly Center City. This includes managing profitability, controlling expenses, purchasing, merchandising, labor, regulatory compliance, and special projects as assigned.

Responsibilities
  • You will lead and develop Team Members to achieve sales, purchasing, and labor targets, while maintaining a positive company image by providing exceptional customer service.
  • Develop and maintain creative store layouts and product merchandising strategies that drive sales and customer engagement.
  • Work closely with the Team Leader to analyze sales reports, labor data, and other key performance indicators to inform business decisions.
  • Demonstrate advanced product knowledge and stay up-to-date on new products, services, and industry trends.
  • Maintain strong vendor relationships, develop new partnerships, and ensure all necessary paperwork is completed for vendor processing.
  • Assist the Team Leader in resolving team concerns or issues, and function as point person and departmental leader in their absence.
  • Set and achieve the highest standards of retail execution, fostering a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs, directing Team Members as necessary to satisfy and delight customers, and responding promptly to customer inquiries and feedback.
  • Select, train, develop, mentor, motivate, and counsel Team Members to sustain a high-performance team and minimize turnover.
Requirements

To succeed in this role, you will need:

  • High energy, enthusiasm, and a passion for our products, core values, and company philosophy.
  • A growth mindset towards greater responsibility and ownership, with a desire to coach and mentor others for growth.
  • Excellent interpersonal, motivational, team building, and customer relationship skills, with the ability to teach others in a positive and constructive manner.
  • Thorough product knowledge and advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate tasks effectively.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Experience

You will have a minimum of 18 months of retail Team Member experience and 6 months of supervisory experience, with a proven track record of success in leading teams and driving business results.

Physical Requirements

The physical demands of this role include lifting 50 pounds, standing/walking 6-8 hours in an 8-hour workday, hand use, bending, twisting, squatting, and reaching. You will also be exposed to FDA-approved cleaning chemicals and temperatures up to 90°F, with occasional use of ladders and heavy machinery.

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