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Customer Support Specialist

2 weeks ago

Bend, Oregon, United States PrideStaff Full time

PrideStaff - 553912 [Customer Service Representative] As a Customer Service Representative at PrideStaff, you'll be responsible for providing top-notch customer service to our clients. This includes answering inbound calls from customers in a professional manner and resolving their concerns and complaints. You'll also research information using multiple resources and route calls to the appropriate resource.

The Customer Service Representative role requires excellent communication and problem-solving skills. If you're a customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply

About the Role:

  • Answer inbound calls from customers in a professional manner
  • Provide customers with product and service information and resolve customer concerns and complaints
  • Enter customer information in the system and identify and escalate priority issues
  • Complete call logs and produce call reports