High-Performance Property Manager

3 days ago

Austin, Texas, United States Dominium Full time
About the Role

At Dominium, we are dedicated to making a positive impact in people's lives through affordable housing. We are currently seeking a highly skilled Property Manager to join our team at Capitol Crossing, a 240-unit apartment community in Austin, TX.

The successful candidate will have extensive experience in multifamily property management, with a proven track record of turning around or managing challenging properties. This role requires strong leadership, communication, and problem-solving skills, as well as a deep understanding of property management software and housing compliance programs.

Key Responsibilities:

• Maintain daily operations and ensure physical curb appeal and cleanliness of the community
• Analyze existing property concerns, prioritize key issues, and develop projects to address them
• Manage the execution of improvement projects, ensuring completion within established deadlines and budget constraints
• Lead, mentor, and manage the property's team, focusing on achieving occupancy goals, renewals, and property improvements
• Work with residents in establishing good communication and resident retention programs; and resolve resident issues in a fair and timely fashion
• Collect rent, follow strict collection procedures, and manage evictions and collections per policy
• Manage move-ins and move-outs, reviewing charges and unit inspections to maximize chargebacks
• Process applicant files in compliance with housing program requirements (Section 8, Vouchers, etc.)
• Ensure timely maintenance request handling, inspect the property regularly, and follow up on resident satisfaction
• Supervise all outside contractors or vendors working on the property to ensure quality workmanship and that work is completed as outlined by the contract(s)
• Stay current and knowledgeable of federal, state, and local laws and regulations as they relate to the management of the property (or properties) and the needs of the residents
• Provide property performance updates to Regional Manager and VP of Property Management, including key metrics on occupancy, financials, and team performance

Requirements:

• 2-year degree (4-year degree preferred) in a related field or equivalent combinations of education and experience
• Accredited Residential Manager (ARM), Certified Occupancy Specialist (COS), Resident Apartment Manager (RAM), or similar designation preferred
• 5+ years of multifamily property management experience required, with a proven track record of successfully turning around or managing challenging properties
• Tax credit and affordable housing experience (e.g., Section 42, Section 8) strongly required
• Deep understanding of property management software (Yardi or similar) and housing compliance programs
• Must be able to think independently, work with minimal supervision, and coach, mentor and manage others
• Strong leadership, communication, and problem-solving skills
• Advanced skills in MS Office Suite (Excel, Word, Outlook)
• Thorough understanding of federal, state, and local housing laws and regulations, particularly those related to affordable housing
• Excellent verbal and written communication skills
• Superior customer service and conflict resolution skills

About Us

Dominium is one of the leading affordable housing development and property management companies nationwide, operating in approximately 20 states and employing over 1,200 employees. For 50 years, we have offered excellence in the development and management of affordable housing communities across the United States. Our values - creating long-term value, developing people, integrity, and growth - are built upon our company's mission and vision. We offer a competitive salary, incentive bonus program, training and development programs, career growth opportunities and community volunteer and outreach programs. We also offer a comprehensive benefits package for eligible employees including Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Accounts, Employee Recognition & Wellness Programs. At Dominium, we are committed to a diverse and inclusive workplace and are an equal opportunity employer.

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