Community Support Associate

3 weeks ago


Chicago, Illinois, United States NEW LIFE CENTERS OF CHICAGOLAND NFP Full time
About the Position

New Life Centers of Chicagoland NFP is seeking a dedicated Community Support Associate to join our team. This full-time, temporary position involves providing essential services and support to residents at partner locations.

The successful candidate will be responsible for guiding residents with daily needs, directing them to case-managers for further assistance, and maintaining effective communication between Community Care partners and New Life Centers.

This role requires a strong ability to establish and maintain relationships, provide excellent customer service, and work effectively in a team environment.

Key Responsibilities:
  • Assist Residents with Daily Needs
  • Provide Direction to Case-Managers
  • Maintain Communication between Partners
  • Participate in Information Sessions
  • Ensure Knowledge of Available Services
  • Communicate Program Updates and Challenges
  • Maintain a Safe Environment
  • Document Participant Contacts and Services Provided
Requirements:
  • Certified Mandated Reporter Training Provided
  • Pass a Background Check
  • Experience Working in Human Services
  • Cross-Cultural Competency
  • Ability to Communicate Effectively
  • Proficient in Microsoft Word and Excel
  • Valid Illinois Driver's License


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