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Customer Service Representative

2 months ago

East Saint Louis, Illinois, United States Wal-Mart Stores , Inc. Full time
{"title": "Customer Service Representative", "content": "

About the Role: As a Customer Service Representative at Walmart, you will play a vital role in ensuring our customers have a positive experience in our stores. You will be the first point of contact for many customers, and your friendly demeanor and excellent communication skills will make all the difference in their shopping experience.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with other associates to maintain a clean and organized store environment.
  • Operate cash registers and process transactions accurately and efficiently.
  • Assist customers with their shopping needs, including answering questions and providing product information.
  • Participate in visual merchandising and inventory management activities to ensure a visually appealing store environment.

What We Offer:

  • A competitive hourly wage range of $14.00 to $26.00, with opportunities for annual or quarterly performance incentives.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
  • A supportive and inclusive work environment that values diversity and promotes career growth and development.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

Why Join Our Team:

At Walmart, we are committed to providing our customers with an exceptional shopping experience. As a Customer Service Representative, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our stores. If you are a team player with a passion for customer service, we encourage you to apply for this exciting opportunity

"}