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Store Manager in Training
2 months ago
Job Summary
The Store Manager in Training will be responsible for assisting the Store Manager in the day-to-day operations of the store, including supervising employees, managing inventory, and maintaining a clean and organized store environment.
Key Responsibilities
- Leadership and Management
- Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
- Develop and manage tasks to ensure the store is clean, adequately stocked, organized, and well-kept based on company standards.
- Maintain a professional and supportive image among subordinates and supervisors.
- Schedule employees within company guidelines to maximize customer service and maintain store image.
- Implement non-discriminatory management skills while hiring, training, counseling, motivating, and separating employees.
- Site Relationships
- Develop positive and professional relationships with all suppliers.
- Promote excellent service and resolve customer complaints in a timely, professional manner.
- Promote and ensure a safe, positive public image within the neighboring community.
- Training and Development
- Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
- Train all employees to ensure customer service, site image, and marketing execution meet company standards.
- Train all employees on safety procedures and promote safety awareness.
- Communication
- Develop ways and means to ensure all employees receive proper communication in a timely manner.
- Establish periodic ongoing communication meetings with all site employees and the Market Manager.
- Organizing and Planning
- Evaluate and develop specific action plans to address the needs of the site to reach desired objectives.
- Organize and maintain all site files and manuals.
- Manage and supervise store employees to ensure all required and requested reports are completed accurately and timely.
- Manage and supervise store employees to ensure all merchandise is stocked, attractively displayed, and priced correctly.
- Ensure all required employment-related posters and signs are in a place easily accessible to all employees.
- Financial
- Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
- Budget and forecast P&L lines, as well as understand and manage merchandise margins.
- Safeguard and account for all money received and disbursed.
- Perform all other financial analysis necessary to maximize sales and net profits.
- Working Conditions
- Perform approximately all work indoors but will be required to work outside to clean parking lots, gas pumps, take out garbage, etc.
- Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
- Be exposed to occasional noise.
- Work with a minimum of direction and supervision.
- At all times work as an effective manager, supervisor, and leader.
Requirements
- High school diploma or GED preferred.
- Experience in retail sales preferred.
- Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
- Ability to communicate (orally and in writing) in English.