Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Food Lion. This role is responsible for providing exceptional customer service, maintaining a clean and safe store environment, and supporting the overall success of our front-end operations.
Key Responsibilities:
- Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
- Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
- Maximize sales through excellent customer service.
Requirements:
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
Physical Requirements:
- Ability to use computers, smart devices, and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time, frequently walking short distances.
Estimated Salary Range: $30,000 - $40,000 per year, based on location and experience.
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Customer Service Representative
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