Housekeeping Associate

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Springboard Hospitality. As a Housekeeping Associate, you will be responsible for maintaining the cleanliness and sanitation of guest rooms, corridors, and public areas. If you have a passion for delivering exceptional customer service and ensuring a clean and comfortable environment for our guests, we encourage you to apply.

• Maintain the cleanliness and sanitation of guest rooms, corridors, and public areas.
• Strip beds, remove soiled linen, and take it to the appropriate locations.
• Check under beds and sofas for debris, clean bedroom/closet area, and make beds.
• Vacuum, sweep, and mop floors to ensure guest room areas, balconies, and hallways are free from debris.
• Dust furniture, lamps, headboards, pictures, planters, and chimneys.
• Clean bathroom counters, floors, showers, and tubs.
• Report any missing or found articles, damage, or maintenance problems to the Housekeeping Supervisor.
• Receive assigned section, keys, supplies, and any priority requests from the Housekeeping Supervisor.
• Respond to guests, managers, and fellow associates in a friendly, helpful, and courteous manner.
• Adapt to workload based on hotel occupancy.
• Multitask, organize, and prioritize tasks on an hourly and daily basis.
• Work well with others in a team environment.
• Work well under time constraints, remaining calm and clear-thinking.
• Perform job duties with attention to detail, speed, and efficiency.
• Follow directions effectively.
• Work with minimal supervision.
• Maintain confidentiality of guest and hotel information.

• Prior experience in hospitality preferred or equivalent establishment.
• Advanced knowledge of computer software, including Microsoft Office and web analytics tools.
• High School diploma or GED required; college degree preferred.
• Demonstrate a working knowledge of all property safety and security procedures.
• Report any unusual occurrences and/or request to Supervisor.
• Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
• Must be service-oriented with excellent customer service and sales skills.
• Must be able to effectively communicate to guests, management, and coworkers and read, write, and understand the English language.
• Must be energetic and outgoing.
• Must possess excellent interpersonal and organizational skills.
• Must be able to follow directions with attention to detail, speed, and accuracy.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to multitask in a fast-paced work environment.
• Must be able to understand and work with basic financial information and solve basic arithmetic problems.
• Must be able to type 45 wpm and have the ability to input data and access information on the computer.
• Must have proficient working knowledge of Microsoft Office, Opera; preferred.
• Must be able to exercise confidentiality and discretion.

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more, including:

• Competitive Base Salary
• PTO
• Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance

Additional Per Position:

• Employee Rates at all of Springboard Hospitality's 35+ Hotels
• Monthly Cell Phone Stipend
• Dry Cleaning Services
• Hotel Level Executive Bonus Program
• Retention Bonuses
• Lead Share Program
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program

Springboard Hospitality Core Values:

• CONNECTED. We are plugged into people, technology, and the cutting edge of culture.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.