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Coffee Shop Attendant | Faro Blanco Resort
2 months ago
The Coffee Shop Attendant is responsible for providing exceptional service and maintaining the highest standards of cleanliness and organization within the Reserve Coffee Shop. This role requires flexibility in scheduling, including weekends and holidays, to meet the operational needs of the business.
Key Responsibilities
- Adhere to state sanitation and health regulations as well as hotel policies.
- Ensure the Reserve Coffee Shop is clean, organized, and well-stocked.
- Assist in serving grab-and-go items and replenish supplies as needed.
- Address and resolve guest complaints to ensure satisfaction.
- Participate in scheduled inventory management.
- Prepare a variety of coffee and tea beverages for guests.
- Handle cash transactions and accurately record customer orders.
- Grind and brew coffee to maintain quality standards.
- Conduct regular stock checks and place orders for supplies.
- Follow operational policies and procedures diligently.
- Maintain punctuality and consistent attendance.
- Foster a positive and collaborative work environment.
- High school diploma or equivalent required.
- Effective communication skills in English; Spanish is advantageous.
- Minimum of one year of experience in a guest service role.
- Ability to communicate clearly and legibly.
- Basic arithmetic skills are necessary.
- Previous training in guest relations is preferred.
Shaner Hotels is a leading hospitality owner-operator and management company, recognized for its excellence in the industry. With a diverse portfolio of over 65 properties across multiple states and countries, we partner with top hospitality brands to deliver outstanding service and experiences. Our commitment to quality and guest satisfaction is at the core of our operations.