Store Operations Coordinator
3 weeks ago
Job Summary:
The Store Operations Coordinator is a key role within our retail team, responsible for providing exceptional customer service and sales support. This position is ideal for individuals who are passionate about the automotive industry and have a strong desire to learn and grow with our company.
Key Responsibilities:
- Build and maintain strong relationships with customers, providing personalized service and solutions to meet their needs.
- Assess customer needs and provide Belle Tire solutions accordingly, following our sales process.
- Manage cash drawers, process transactions, and maintain daily cash reconciliation.
- Direct workflow in the service department, ensuring efficient and effective operations.
- Meet and exceed defined goals and objectives, contributing to the success of our team.
- Handle day-to-day paperwork, including inventory management and facility maintenance.
- Assist the store manager with coaching, managing, and developing employees.
- Participate in hiring, interviewing, and employee relations, ensuring a positive and productive work environment.
Requirements:
- 18 years of age
- Valid driver's license
- High School Diploma/GED
- Ability to communicate clearly and professionally with coworkers, management, and customers
- Ability to lift up to 75 pounds
- Varying work hours, including weekends and overtime
Benefits:
- Company contributions to 401(k)
- Product and service discounts
- Flexible paid time off
- Competitive health insurance
- Opportunities for career advancement
About Us:
Belle Tire is a family-owned company with over 175 retail locations and 3,000 employees in Michigan, Indiana, Illinois, and Ohio. We provide tire and automotive services, including shocks and struts, oil changes, brakes, batteries, and auto glass, with a focus on customer satisfaction and trust.
We are an equal opportunity employer, committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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