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Retail Sales Specialist

2 months ago


Madison, Wisconsin, United States DXL Full time

DXL Group, the premier specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Specialist, Key Holder dedicated to fostering long-lasting relationships with our customers by delivering an unparalleled shopping experience.

We are in search of a motivated and results-driven Retail Sales Specialist, Key Holder who is enthusiastic about customer service and mentoring team members to reach their objectives in a dynamic retail environment.

Key Responsibilities:

  • Ensure every customer feels valued by engaging in meaningful conversations to understand their needs, preferences, and lifestyle.
  • Act as a product knowledge authority, capable of promoting and selling a diverse range of apparel, including private labels, renowned brands, and tailored clothing.
  • Contribute to the development of a top-notch customer-centric sales team by providing continuous coaching and training on sales techniques, behaviors, and operational practices.
  • Exhibit exceptional customer service skills and effectively manage problem-solving and complaint resolution.

DXL is committed to Diversity, Equity, and Inclusion. We offer equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.