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Client Service I Representative- Receptionist
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New York, New York, United States Canon Solutions America Full timeAbout our Company - p { font-size: 18 px; } Canon U.S. A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately Client Service, Receptionist, Representative, Service, Manufacturing, Retail
Client Service Representative
1 week ago
This role offers an exciting opportunity to work with Canon U.S.A., Inc. in a dynamic and customer-focused environment. As a Client Service Representative - Equipment Specialist, you will be responsible for providing top-notch service to clients, ensuring their satisfaction with reprographic equipment.
The successful candidate will have a strong focus on delivering prompt and efficient solutions, while maintaining a professional demeanor at all times. This position involves working independently, with minimal supervision, and making sound judgments to resolve client issues.
Main Responsibilities- Promptly inform supervisors of potential problems or client concerns.
- Review and respond to management and client requests via various channels.
- Focusing on providing excellent customer service.
- Contributing to the creation of site procedure guides to ensure accurate recording of account processes.
Additional responsibilities may include:
- Performing tasks such as copy/print production, copier maintenance, mail/courier services, reception/office services, shipping/receiving, inventory services, warehouse duties, and file room/records file services based on assigned location.
