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Customer Support Representative 2

2 months ago

Olympia, Washington, United States State of Washington Full time

Special Compensation:
An additional 5% bilingual pay will be provided on top of the base salary.

Work Schedule:
A flexible work arrangement is not available. The operational hours are from 8 am to 5 pm. A hybrid work model may be considered, allowing for 3 days in the office and 2 days of remote work.

Role Overview:
As a Customer Service Specialist, you will be responsible for addressing client inquiries and providing support in a professional manner. Your expertise in customer relations will be essential in ensuring satisfaction and fostering positive interactions.

Key Responsibilities:
1. Respond to customer inquiries with accuracy and efficiency.
2. Maintain a high level of product knowledge to assist clients effectively.
3. Collaborate with team members to enhance service delivery.

Qualifications:
- Proficiency in Spanish is preferred.
- Experience in retail or customer service environments is advantageous.

Skills Required:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.

We look forward to your contributions in enhancing our customer service experience.