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Retail Customer Service Associate

1 month ago

Texarkana, Texas, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating front-end equipment, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service by acknowledging and greeting members, answering questions, and resolving issues in a timely and professional manner.
  • Operate front-end equipment, including cash registers, scanners, and self-checkout systems, to process transactions and maintain accurate records.
  • Maintain a clean and organized store environment, including the front-end area, by sweeping, cleaning, and restocking merchandise as needed.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities to meet sales and customer service goals.
  • Collaborate with other team members to achieve sales and customer service objectives, and provide support as needed to ensure a positive member experience.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills, with the ability to work effectively with members, colleagues, and management.
  • Ability to lift up to 25 pounds and stand for long periods of time.
Benefits

As a Retail Customer Service Associate at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.

Additionally, you will have access to our Live Better U education benefit program, which provides tuition reimbursement and other educational resources to help you achieve your career goals.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.