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Team Member

2 months ago

Iowa City, Iowa, United States The Firehouse Full time

About The Firehouse

The Firehouse is a locally owned business that has been serving the community for over 40 years. We pride ourselves on providing great food and famous hospitality to our guests.

Job Summary

We are seeking a Team Member to join our team at The Firehouse. As a Team Member, you will be responsible for providing exceptional customer service to our guests, ensuring a positive dining experience. You will work closely with our kitchen staff to ensure that our guests receive their orders in a timely manner.

Responsibilities

  • Cleanliness and Sanitation
    • Clean and sanitize guest tables and chairs
    • Reset tables for new guests
  • Customer Service
    • Provide great steps of service to guests
    • Incorporate elements of hospitality into the guest experience
    • Facilitate brief and pleasing conversations with guests
  • Communication
    • Communicate with other Team Members and kitchen staff to facilitate effective seating and table utilization
    • Communicate with Kitchen Leader about seating flow and large parties
  • Operational Tasks
    • Operate and utilize seating list in a Point-of-Sales system
    • Provide menu and other basic information to guests

Requirements

  • Physical Demands
    • Capable of lifting up to 30 pounds
    • Capable of twisting, bending, reaching
    • Capable of operating in standing position for extended periods of time
  • Personal Qualities
    • Warm and friendly personality
    • Enthusiastic about providing great customer service
    • High level of awareness and attention to detail
    • High level of self-awareness and professionalism
    • Positive and optimistic perspective

What We Offer

The Firehouse offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing great service, we encourage you to apply for this exciting opportunity.