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Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Crocs. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and providing world-class service to our valued consumers.
Key Responsibilities- Customer Service: Deliver outstanding service to our customers using our C.H.A.R.M service model, ensuring a positive and memorable experience.
- Team Collaboration: Proactively contribute to creating a positive and inclusive team environment that fosters the sharing of ideas and suggestions.
- Product Knowledge: Learn and assist in various departments within the store, including consumer service, product knowledge, and visual presentation.
- Operational Support: Support team members in the daily execution of retail operations, such as POS system management, stock replenishment, and pricing processes.
- Leadership: Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
- Asset Protection: Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
- Age: Must be 16 years or older.
- Availability: Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential.
- Desire to Succeed: Desire to succeed in a high-growth, fast-paced retail environment.
- Physical Demands: Ability to move merchandise with appropriate equipment, place and arrange items on shelves and racks, climb and descend ladders, lift 30 pounds or more with assistance, and be on your feet for at least 8 hours per shift.
