Crew Chief

Job Summary

Crew Chiefs at Team Car Care/Jiffy Lube are responsible for leading a team of automotive technicians and customer service advisors to provide exceptional customer service and achieve sales goals. As a key member of the management team, you will work closely with the General Manager to guide the crew, ensure quality control measures are followed, and drive revenue growth through guest count and lead measure performance.

Key Responsibilities

* Work directly with the General Manager to ensure consistent revenue growth and excellent customer service
* Coach and execute excellent customer service while creating an exceptional guest experience
* Set a positive example as a leader while building team engagement and efficiency
* Ensure quality control measures and processes are followed consistently

Requirements

* One to three years of retail management experience
* Exceptional oral and written communication skills
* Proven leadership ability to inspire and motivate diverse groups of people
* Sound business sense and comprehensive understanding of the retail industry

What We Offer

* Competitive pay and incentive bonus pay for performance
* Fantastic working hours - Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 5:00 p.m., and closed on Sundays
* Instant compensation through DailyPay
* Extensive benefits package, including employee discount program, medical coverage, 401(K) retirement plans, and paid vacation days

Why Join Team Car Care/Jiffy Lube?

* We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge
* We offer accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results
* We provide top-notch training programs for both technician and management roles

Qualifications

* Must be at least 18 years of age
* Must be legally authorized to work in the U.S. without company sponsorship now or in the future

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