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Dining Room Host

2 months ago

Chicago, Illinois, United States Compass Group USA Full time

Job Summary:

As a Dining Room Host with Compass Group USA, you will be responsible for creating a warm and welcoming atmosphere for our guests. Your primary role will be to seat residents in the dining room, handle customer service situations, and ensure a safe and clean environment for all.

Key Responsibilities:

  • Guest Seating: Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements.
  • Customer Service: Handle customer service situations as they arise, ensuring a positive experience for all guests.
  • Environmental Safety: Maintain a safe and clean environment for guests and other associates, adhering to all health and safety protocols.
  • Team Collaboration: Work closely with other departments to ensure seamless service and support during special events or functions.
  • Training and Development: Assist in training new food-service team members and provide guidance on proper customer service, food handling, and sanitation procedures.

Requirements:

  • Excellent Communication Skills: Possess exceptional communication skills, with the ability to effectively interact with guests and colleagues.
  • Teamwork and Flexibility: Demonstrate flexibility and patience, with a strong interest in people and a willingness to work collaboratively as part of a team.
  • Confidentiality and Sensitivity: Maintain a high level of sensitivity and confidentiality regarding personal or medical information shared with guests or colleagues.

Benefits:

  • Competitive Wages: Enjoy competitive wages and benefits, including Instapay (early access to your wages) and high-interest savings through the EVEN app.
  • Associate Shopping Program: Take advantage of our Associate Shopping Program, offering exclusive discounts and perks.
  • Health and Wellness Program: Participate in our Health and Wellness Program, promoting a healthy work-life balance.
  • Discount Marketplace: Enjoy access to our Discount Marketplace, offering exclusive discounts on various products and services.
  • Employee Assistance Program: Utilize our Employee Assistance Program, providing support and resources for personal and professional development.