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Fitness Professional

2 months ago

Wilson, North Carolina, United States Planet Fitness - Excel Fitness Full time
Job Summary

The Fitness Trainer will be responsible for creating a positive member experience through fitness knowledge and support.

Key Responsibilities
  • Conduct and run the Planet Fitness program, including creating and following the schedule.
  • Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
  • Create bi-weekly updates consisting of a variety of exercises.
  • Meet class requirements based on club size and member traffic.
  • Assist in front desk related activities, including:
    • Answering phones in a friendly manner and assisting callers with a variety of questions.
    • Checking members into the system.
    • New member sign-up.
    • Taking prospective members on tours.
    • Responding to member questions and concerns in a timely and professional manner and elevating to Assistant Manager or Manager as needed.
Requirements
  • A passion for fitness and health.
  • An upbeat and positive attitude.
  • Punctuality and reliability are a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • A strong listener with the ability to empathize and problem solve.
  • Demonstrating diplomacy in all interactions while using appropriate behavior and language.
  • Current CPR Certification required.
  • Nationally Certified Training Certificate required.
  • A High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter commercial cleaning products during shift.
  • Our team players and members are our top priority. That's why we are following super-strict safety and cleaning protocols.
  • Mask up. All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
  • Squeaky Clean. We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
  • Social Fitnessing. We offer a touch-less check in for our members and promote keeping a safe distance between all.
  • Need a day off? Full time employees have paid leave to take a break.
Benefits & Perks
  • Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay.
  • Every Team Player receives a FREE Planet Fitness Black Card Membership.
  • Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources.
  • PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players.