Academic Advisor Position at WVU Parkersburg

2 weeks ago

Parkersburg, West Virginia, United States WVU Parkersburg Full time
Job Summary

The Academic Advisor provides academic advising, retention, and career service referrals to students, and provides assistance and referrals to other college support and resource services.

Key Responsibilities
  • Delivers comprehensive advisement support to new, transfer, returning, and continuing students to create academic pathways to success.
  • Develops student educational plans in conjunction with advisees that assists students in attaining a degree in the shortest amount of time with the least loss of academic credits.
  • Clarifies program requirements, policies, and procedures of the institution.
  • Provides guidance about career goals and the specific steps necessary to acquire the academic and/or professional credentials to meet those goals.
  • Refers to Career Services as necessary.
  • Identifies and implements strategies to assist students in overcoming barriers to success and encourages student retention and degree completion.
  • Monitors student success using data and enter appropriate data for analysis.
  • Reaches out to students that need support through intrusive (proactive) advising.
  • Assists advisees to obtain appropriate institutional resources to ensure successful momentum toward goals.
  • Serves as advocate as necessary.
  • Serves as Liaison between the Professional Advising Center (PAC) and specific academic divisions.
  • Ensure continuous dialogue between the PAC and divisions regarding changing academic requirements, prerequisites, graduation, and other requirements.
  • Serves as liaison and communication channel between advisees and the departments of the institution.
  • Assists advisees with processing educational documentation.
  • Works with the early alert system to monitor and interact with at-risk students in danger of non-successful completion of courses or programs.
  • Notifies students in writing of issues such as D/F grades, probation, suspension, etc.
  • Maintains up-to-date advising records.
Requirements
  • Bachelors degree in communications, education, or related fields with combination of education.
  • Masters (Preferred)
  • Two years in client support related activities.
  • Experience advising and/or mentoring college students (Preferred)
  • Academic advising certifications (Preferred)
Working Conditions

May sometimes work alternate hours to support student needs.

Knowledge, Skills & Abilities
  • Knowledge and familiarity with higher education software.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to maintain a welcoming environment and possess good customer service skills.
  • Demonstrated multi-tasking ability.
  • Speed and accuracy in all duties and responsibilities.
  • Highly autonomous.
  • Listening and helping skills.
  • Ability to work with others.

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