Retail Sales Lead Footwear Manager
3 weeks ago
At DICK'S SPORTING GOODS INC, we believe in the transformative power of sports. As a Key Carrying Lead, you will play a pivotal role in delivering exceptional customer experiences and driving business results. We are committed to fostering an inclusive and diverse work environment that reflects the communities we serve.
Key Responsibilities:- Support the Assistant Store Manager and Store Manager in executing brand standards and driving teammate engagement.
- Lead by example, demonstrating empathy, resilience, and a customer-centric approach to deliver outstanding service.
- Build and maintain a strong team by observing in-store interviews, department tours, and providing coaching and development opportunities.
- Plan, organize, and control daily operations, including workforce management, game plans, and store events.
- Strategically leverage teammates to ensure brand standards are met, programs are executed, and tasks are delegated effectively.
- Assist the store leadership team with general supervision, including opening and closing the store, performing Front End and Cash Office functions, and processing firearms sales.
- Maintain company merchandising and presentation standards, adhering to established floor sets, signage requirements, and inventory presentation and replenishment standards.
- Assist with training teammates on company procedures and programs, including onboarding new teammates and cross-training current teammates.
- Prioritize coaching and developing oneself and others, providing hands-on coaching and teaching the 'why' behind tasks, plans, and processes.
- Lead by example to support the vision of the organization and store, helping teammates understand how their responsibilities align to the common purpose and delivering an exceptional shopping experience.
- Create an inclusive store environment where everyone feels welcome and safe, and is treated with respect.
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
- Engagement Driver
- Talent Developer
- Effective Team Building Skills
- Plans & Aligns
- Flexible availability, including nights, weekends, and holidays
- Prior retail sales experience or customer-focused experience preferred
- Ability to stand, bend, stoop, reach, push, pull, and lift up to 15-35 lbs. items repetitively
- Ability to work extended periods of time standing or walking
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform
- Ability to perform repetitive motions for short periods of time
Targeted Pay Range: $19.00 - $27.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
DICK'S SPORTING GOODS INC complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
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