Customer Service Lead

1 day ago


Cave Creek, Arizona, United States Circle K Full time
Lead Customer Service Representative

At Circle K, we're looking for a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for our customers.

Key Responsibilities:
  • Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner
  • Assist in training and developing new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed
  • Perform shift supervision, ensuring the store is running smoothly and efficiently
  • Complete all store merchandise build-to's, ensuring accurate inventory levels and store displays
  • Process grocery orders and deliveries, ensuring timely and accurate fulfillment
  • Receive and verify vendor deliveries, ensuring accurate inventory levels and store displays

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you're a team player with excellent communication skills and a strong work ethic, we'd love to hear from you


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