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Property Leasing Consultant

2 months ago

Pullman, Washington, United States Redstone Residential Full time
Property Leasing Consultant

CLASSIFICATION: Full Time, Non-Exempt

COMPENSATION: $16.50 Per hour + potential for performance-based bonuses

TEAM: Redstone Residential is a leading operator in student and conventional housing, based in Provo, Utah. With a portfolio exceeding 35,000 leases across 18 states, we rank as the 5th largest third-party management firm in the United States. Our conventional housing divisions are also experiencing significant growth.
  • We Are Believers
  • We Communicate Authentically with Care
  • We Stay The Course
  • We Drive Performance
POSITION SUMMARY: The Property Leasing Consultant plays a crucial role in the daily leasing and administrative functions of the community. This position supports Community and Leasing Managers in achieving all key performance indicators (KPIs).

KEY DUTIES & RESPONSIBILITIES:
  • Assist residents and prospective tenants with their daily inquiries in a professional manner (including rent payments and ledger inquiries)
  • Consistently exemplify outstanding customer service and teamwork principles
  • Collaborate with your team to meet daily and weekly leasing objectives
  • Maintain comprehensive knowledge of all community aspects to respond promptly to inquiries
  • Work cooperatively with other team members in a dynamic, entrepreneurial setting.
EXPERIENCE & QUALIFICATIONS
  • 1-2 years of experience in customer service and sales
  • Excellent communication skills
  • Ability to remain composed in high-pressure situations
  • Passion for delivering exceptional service
  • Friendly and approachable demeanor
  • Basic computer proficiency: typing and writing skills for correspondence and memos
  • High School Diploma or equivalent required