Sales Specialist

16 hours ago

Stow, Ohio, United States Component Solutions Group, Inc. Full time
Job Title: Inside Sales Specialist

We are seeking a highly motivated and results-driven Inside Sales Specialist to join our team at Component Solutions Group, Inc. This role will be responsible for managing individual sales activities, developing effective communication with customers, and maximizing sales opportunities through outbound telemarketing and follow-up.

Key Responsibilities:
  • Manage individual sales activities by developing highly effective communication with customers through multiple sales channels.
  • Field incoming calls and log calls/details into CRM.
  • Create quotes, send, and follow up on within the ERP system.
  • Conduct effective outbound calls to potential and existing clients.
  • Maximize sales opportunities through outbound telemarketing and follow-up to email requests.
  • Support outside sales staff for quoting, follow-up, and setting up new appointments.
  • Capture and record customer information and sales activity data into CRM for successful pipeline and sales forecasting management.
  • Operate as an inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating distribution, and transportation scheduling.
  • Maintain a working knowledge of the company's current and new products.
  • Work with basic math daily.
  • Team player focused on propelling the organization forward.
  • Use ERP or create reports for review by management to determine ROI.
Requirements:
  • Experience working within an industrial distribution fastener industry is preferred but not required.
  • Previous experience in customer service, account management, inside sales, or product support position, is preferred but not required.
  • The ability to learn technical product information, transfer knowledge to customers, and work closely with and support outside sales is essential.
  • Experience in Sage 100 is a plus.
  • Outstanding verbal and written communication skills.
  • Skilled in the use of Microsoft Office products.
  • Direct telephone selling experience is preferred.
  • Strong attention to detail.
  • Mechanical aptitude.
  • Previous digital marketing experience is a plus.
Benefits:

We offer an excellent benefits package, including medical, dental, and vision HSA and PPO plans, paid vacation, sick time, and holiday pay, 401(k) package with company match, company-paid life insurance, and disability options available.

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